Effective Date

Date: August 2024

Elite Roofing & Home Improvements Ltd are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://eliteroofingoxfordshire.co.uk, and interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following information about you:

Personal Identifiable Information:

Such as your name, email address, phone number, and postal address when you fill out forms on our website, request a quote, or contact us.

Technical Data:

Including your IP address, browser type, device information, and browsing behavior collected via cookies and other tracking technologies.

Communication Records:

Any information provided during correspondence, such as inquiries, feedback, or complaints.

How We Use Your Information

We use the information collected for the following purposes:

To Provide Services: Process your inquiries, provide quotes, and deliver roofing services.

To Improve Our Website: Analyze data to enhance the functionality and performance of our website.

Marketing: Send updates, promotions, and service-related information if you have opted into marketing communications.

Legal Compliance:Comply with applicable laws, regulations, and legal obligations.

Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with:

Service Providers:

Third-party contractors or partners who assist in delivering our services (e.g., payment processors, IT support).

Legal Authorities

If required to comply with legal obligations or protect our rights.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that allow us to:
Remember your preferences.

Analyze website traffic and usage patterns.

Deliver targeted advertisements (where applicable).

You can manage or disable cookies in your browser settings. Note that some features of the website may not function properly without cookies..

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

Your Rights

You have the right to:
Access the personal data we hold about you.

Request correction or deletion of your personal data.

Object to the processing of your data for marketing purposes.

Withdraw consent where applicable.
To exercise your rights, please contact us at info@eliteroofingoxfordshire.co.uk

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before submitting personal data.

 

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Elite Roofing & Home Improvements Ltd Prama House, 267 Banbury Rd, Summertown, Oxford OX2 7HQ

Email: info@eliteroofingoxfordshire.co.uk
Phone: 01865 411 811

 

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.